It's been a crazy week and we are still packing! We are now pretty efficient at working through the packages, but it's still a slow process since we are checking every glass. The QA at the factory is actually pretty amazing since we haven't really found any that would be considered "defective". There is one glass we took out that had a tiny "hair" of glass stuck to the inside of it, which was barely noticeable. This is out of many hundreds of glasses we examined, so I'm very, very happy with the quality and factory QA thus far. It's pretty amazing for a handmade product. This gives me a lot of confidence going into our future with Amazon fulfillment.
Several of you have started getting glasses and the results are unanimous. The glass looks much better in person than it does in pictures. This proves that I am no photographer :) I'm blown away by the positive feedback so far, though. I can't tell you how happy it makes me feel to know people appreciate the glass as a piece of art.
For those of you who have gotten your glasses, here is the one minute video explaining the Esington method. I will make a more detailed tutorial on esington.com in the coming weeks, but this is a good starting point:
So far we've had 0 complaints about broken glasses! We are doing our best to wrap them up safely. Here is one of the box tests (with a medium steel glass inside) I recently performed with the help of my son:
There was some confusion at the factory about the first order, so the distribution of products didn't match my original order. If you are a very early backer (below #200) and still haven't gotten a shipment email, it is probably a fulfillment issue. Feel free to email me or message me to get more information. I guarantee your product will be on the way as soon as humanly possible.
I came into this knowing it would be a learning experience, so I thought I'd share with you some of what I've learned so far :
Here is the timeline for the 2nd and 3rd shipments:
I would love to hear more from those of you who have the glass and are you using it! I will put some of your stories up on esington.com (with your permission, of course).